KAYE’S GOURMET LLC
PRIVACY POLICY

Requirements for Out-of-State Catering Services

Introduction

Kaye’s Gourmet LLC (“Kaye’s Gourmet,” “we,” “us,” or “our”) is a Texas-based company committed to respecting and protecting the privacy of individuals who interact with our business. This Privacy Policy explains how we collect, use, store, retain, and safeguard personal information when you access our websites, applications, or services.

By using our websites, applications, or submitting information through any Kaye’s Gourmet platform, you acknowledge that you have read, understood, and agreed to this Privacy Policy.

Scope of This Policy

This Privacy Policy applies to all personal information collected through:

• Our websites and online platforms
• Custom applications, including but not limited to inquiry, booking, ordering, queue, invoicing, and customer engagement tools
• Communications with us by email, phone, text message, or digital messaging
• Any other interaction where personal information is collected in connection with our services

This Policy does not apply to third-party websites or services not owned or controlled by Kaye’s Gourmet.

Information We Collect

We collect personal information solely for legitimate legal, tax, contractual, and operational business purposes.

a. Information You Provide

Depending on how you interact with us, we may collect:

• Full name
• Email address
• Phone number
• Billing and invoicing information
• Event details such as date, location, guest count, and service preferences
• Delivery or pickup information
• Communications and correspondence
• Any other information you voluntarily submit in connection with an inquiry, order, or service request

b. Automatically Collected Information

When you use our websites or applications, we may automatically collect:

• IP address
• Device type, browser type, and operating system
• Application usage and interaction data
• Date and time of access
• Approximate location information

c. Transactional and Operational Information

When you engage our services, we may collect:

• Order details and service selections
• Invoices, deposits, and payment status
• Records necessary for accounting, tax, and compliance purposes

Payment processing is handled by third-party providers. Kaye’s Gourmet does not store full payment card numbers.

How We Use Information

We use personal information only for purposes necessary to operate and protect our business, including:

• Processing inquiries, orders, and service requests
• Generating estimates, invoices, and confirmations
• Communicating with customers regarding services and support
• Maintaining accurate financial, tax, and business records
• Operating, maintaining, and improving our applications
• Monitoring performance, usage, and security
• Preventing fraud, misuse, or unauthorized activity
• Complying with legal, regulatory, and contractual obligations

Legal Basis for Processing

We process personal information based on one or more of the following lawful bases:

• Performance of a contract or pre-contractual request
• Compliance with legal and tax obligations
• Legitimate business and operational interests
• Customer consent where applicable

Use of Applications and Acknowledgment

By accessing or submitting information through any Kaye’s Gourmet application, website, or digital tool, you acknowledge and agree that:

• Your information will be collected and processed in accordance with this Privacy Policy
• Continued use of our Services constitutes acceptance of this Policy
• You are responsible for reviewing updates to this Policy

Data Retention and Deletion Requests

Kaye’s Gourmet LLC collects and retains personal information solely for legal, tax, contractual, and operational purposes. As a result, the personal information we collect is generally required to be retained to comply with applicable laws, maintain accurate financial and business records, fulfill contractual obligations, prevent fraud, and support ongoing operations.

Customers may request deletion of personal information; however, such requests will be evaluated in accordance with applicable law. Kaye’s Gourmet LLC may deny deletion requests where retention of the information is necessary for legal compliance, tax reporting, contractual enforcement, dispute resolution, fraud prevention, or internal operational requirements consistent with reasonable business practices.

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Sharing and Disclosure of Information

We do not sell personal information.

We may share personal information only as necessary with:

• Service providers and vendors that support our operations
• Technology partners involved in hosting or maintaining our applications
• Legal or regulatory authorities when required by law
• Business successors in the event of a merger, acquisition, or sale of assets

All third parties are required to safeguard personal information and use it only for authorized purposes.

Data Security

We implement reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.

No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Your Privacy Rights

Depending on applicable law, you may have the right to:

• Request access to personal information we maintain about you
• Request correction of inaccurate information
• Request deletion of personal information, subject to legal and operational retention requirements

Requests may be submitted using the contact information listed below. We will respond within a reasonable timeframe as required by law.

Children’s Privacy

Our Services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

Cookies and Tracking Technologies

Our websites and applications may use cookies or similar technologies to support functionality and performance. You may adjust your browser settings to control cookies, though certain features may not function properly.

Third-Party Links

Our Services may include links to third-party websites or services. Kaye’s Gourmet is not responsible for the privacy practices or content of those third parties.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be effective upon posting. Continued use of our Services after changes are posted constitutes acceptance of the revised Policy.

Contact Information

If you have questions or concerns about this Privacy Policy or our data practices, please contact: feedback@kayesgourmet.com

Kaye’s Gourmet LLC